REVIEWS

Looking for "TRUSTWORTHY" and skilled mechanic. Turner Automotive is just what I was hoping for! It wasn't a huge job, mainly diagnostics. and then simple enough to repair. But I couldn't do it! Very thankful for quality work. I will be returning! I have cars!!! I trust them completely. And they are very nice!!

Don Bynum

Turner Automotive exceeded every expectation I had. From the moment I called in, I was treated with genuine kindness and professionalism. The staff was incredibly knowledgeable and took the time to explain everything in a way that made me feel confident and informed about my choices. What truly sets Turner Automotive apart is their commitment to honesty and quality. There were no surprise charges, no unnecessary upsells, just solid, trustworthy service. Whether you're in need of a quick repair or looking for a reliable shop to handle all your automotive needs, Turner Automotive is the place to go. I wouldn't trust my car with anyone else. Highly recommended!

Kyle Jansen

Another great experience with Turner Automotive Car was having alternator issues. I didn't have time to swap it myself so took it to Turner. Service was completed next day with OEM parts (1 day earlier than promised). Customer service and responsiveness was top notch. Another great experience with this shop, I recommend bringing you car here for service.

Mike Kennedy

Great service

Crystal w

Steve and Bree at Turner automotive were great to work with. I brought them an old 1987 Jeep that had an issue that other mechanics had been stumped on. Turner Automotive had me in and out, repaired on the road in 3 days! I would recommend them to my own family. Thanks again, Turner automotive!

Daniel Philpott

Great place to bring your vehicle !

edward botto

Best automotive repair shop I have ever been to. Great friendly service and reasonable prices. If you have never been there, you should give them a try.

Kirsten Moore

Trust Turner, thanks!!

Joseph Glandon

Receive thorough, great service. Staff have always been personable & friendly. They bend over backwards to help customers.

Vicki Nelson-Briggs

I recently took my 2003 Chevy Trailblazer to Turner Automotive for electrical issues. The passenger side window would not work and all of the instrument panel was not functioning. Many of these issues have happened over the course of me owning this vehicle, which I bought new. I have had it to the chevy dealer and other shops for repair several times each costing me lot's of money. Turner took the time to troubleshoot the cause of the problem, rather than just replace stuff. Everything is working and the cost was about a third of what others have charged me. Thanks Turner for your professional service!

Ron Simmons

I've been going to Turner Automotive for 13 years & couldn't be happier with their customer service, honesty and reasonable prices. Just a very good family-owned small town business. Would completely recommend!!

Rebecca Schiffman

I have used this business 10 years or more and they are always fair and do an awesome job. They stand behind their work!

James doty

Just another amazing visit to Turner Automotive!! Excellent customer service, they do great work and they are fast. I recommend them when you need your car worked, on they continue to do good work!!

Chris Holterman

Turner Automotive provided excellent service, and a job well done on my son's 1989 Ford truck. It is running better than it ever has. Thank you so much!

Janette Reddekopp

Always friendly and great service. Very honest with quotes and never charge for unauthorized repairs. We will always continue to use Turner's and will highly recommend them to others.

Kurt Shorts

I have always done my own car repairs without problem, but as I've gotten older, there is more physical pain associated with the work (LOL). I have trouble trusting a stranger to work on my vehicle, but a problem a couple months ago made me decide to use Turner. I had expected the job to be around $1,500 (my mental estimate), but it turned out to be just a broken wire in a connector. Very reasonable repair. Impressed me with the trouble shooting to identify the real issue. Now a couple months later, I had a problem with my AC compressor (they had noted a leak at the original service). Brought it in on a Tuesday, had it back the next day with nice cold air. Reasonable cost, nice friendly folks. I will trust them to do the work for me in the future.

Rock Doctor

Highly recommend to anyone who is in need of a mechanic! This business is more than fair with pricing and I felt easily at home with the level of care I received. Thank y'all for all your help, I will be recommending your business to my friends and family!

Katie Reynoldson

These guys are the absolute BEST! Family owned business- literally the nicest people you can meet, and their service is exceptional. The mechanics are awesome, and they really care about their customers. I won't take my truck anywhere else. Love, love, love this business!

Callie Kiaunis

Amazing friendly and thorough~ I was so hesitant to find a new service shop that I put off my regular maintenance until I couldn't anymore. From the first phone call to set up my service appointment Turner's was so friendly and efficient. I got a next day appointment and was greeted with a smile as I stepped in the door. I unexpectedly had my grandson with me and it was a non issue too~ Nice clean waiting room and JW was quick to offer a toy for my grandson. We were able to peek through the doors at the neat car lifts and JW went over my entire service and all components of the very thorough inspection on the vehicle. Michael the young man that worked on my truck and performed the service also came in a spoke with me and I appreciated his input greatly. I feel very confident that if I need anything in the future for my truck maintenance or regular service that Turners will be there. I feel very satisfied that I am in good hands as part of the Turner family~ Thank you so much !

B Izzy

I cannot list the services that Steve and his crew have performed on our truck and car, because they do it all. We have been with Turner Automotive since we moved to Rainier 32 years ago. . . at least as long as he has been in business. We are always confident that what ever the issue, they will be able to fix it and always do a great job. Thank you for always being there for us. Connie And Carl

Constance Smith

Very knowledgeable and quick turn around. Took my BMW here a few times for service. Very nice and willing to help!

Jacqueline Naumann

The alternator on my car went caput and I was just in town for my son's Cross Country meet. Battery went completely dead in the school parking lot. I had a quick jump box that gave it enough juice to get the car across the street. They came out (all of them, including their younger daughter) to push my car the rest of the way across the street to the shop. I told them I'd buy a battery from them just so I could get home and get it to the shop the next day. Instead of taking my $180, they graciously offered to put my battery on the charger for the next two hours until it had a full charge, since the batter in it is virtually brand new. They charged it up enough for me to make it home and refused to take any money for it. Even though I live about 50 miles away, they will definitely get some business from me in the future and I will recommend Turner's to all of my friends in the south Thurston area. These are too notch people, and great people deserve our business.

Big Irishman

Turner has been my go-to since I moved here in 2013. I have never been disappointed. Friendly,yet professional. Great staff as far as I can tell. Work is done swiftly, along with fair prices. I once brought a vehicle in for service and they noticed a minor problem I was unaware of and they notified me of it...after they fixed it! Having a great mechanic you can trust is like winning the lottery, glad I bought a ticket. Thanks again Turner Auto!

chillstep71

Turner Automotive is the best!!! They have fabulous, kind and professional customer care and service!!! What great team!!! Thank you for all you do for our community, you are appreciated greatly!!!

Olivia Ramon

Turner automotive is the place to be taking your vehicle if you really want excellent service in the mechanic Rainier area

Mark E Mclellan

I have had and continue to have great experiences with the service and quality of the work I receive from you and will always recommend you to anyone who needs a a great shop for their car or truck.

Gary Sunde

Hi Steve, Thank you very much for getting starter fixed so quickly and fro your honesty. For someone like myself who knows little about these things its such a relief to have someone you can trust to do the job properly. I highly recommend these guys and will be back.

Tom Foley

This is by far the best automotive repair experience I have ever had. The customer service experience is exceptional. The owner Mr. Turner was so helpful even before I came to the shop. I highly recommend this place. It's hard to find a true and honest automotive shop.

Iris Harrison

We have used Turner Automotive since they opened for all of our vehicles. They are the best auto shop we have ever found. We recommend them wholeheartedly to all our friends. They are wonderful people and always willing to give to their community.

Mary Jo Kenney

Courteous, professional and experienced staff and automotive technicians. We have been taking our vehicles to Turners Automotive for the past 12 years and we are very pleased with the quality of work. We could always trust Steve to get our vehicles ready for a road trip. Turner Automotive is also community minded, having a food drive or collecting toys at Christmas, the Turners care!

Jim Kelly

Turners have worked on all of my vehicles over the past 25+ years and they always do a great job. They have reasonable prices, great service and a positive atmosphere. They have always been able to help me out and in a timely manner.

Angie Karnes

I have used Turner Automotive for well over 10 years and have recommended Turner Automotive to family and friends throughout the years. Steve and his staffing are very professional, knowledgeable and extremely personable. Would highly recommend! A+++ Erin

Erin Kelly

I have used Turner Automotive for the last 30yrs to service all my vehicles and my family's throughout the years. I have watched them grow from a one mechanic garage situation to their current expanded family business. They have only ever been professional, courteous, clean, and highly skilled. Never have they suggested a repair that wasn't needed. Competitive pricing for skilled and professional work. My family and I recommend them to all our friends.

Katherine Stelling

Honest and thorough. Great communication.

kemmerp

Absolutely the best mechanic to take it to if you have any problems. Diagnosed my tuck and fixed it QUICKLY WITH NO ISSUES. Also kept up with any new information regarding my truck. Very honest and hard working. I HIGHLY RECOMMEND TURNER AUTOMOTIVE. GOOD FAMILY OWNED BUSINESS.

Vernon Parker

Awesome service. My car was well taken care of! Thanks Chris and all the awesome people there!

Jennifer Butler

grandaughters air conditioning went out in her rogue. took it to turners auto and got an estimate on repairs. the estimate was fair and proceeded toi have repairs done. when finished the bill was what they estimated. no up charging, no misc shop fees or add ons. i really trust these folks to do all our repairs. you cant ask for nicer more friendlier people to deal with. thank you guys, i really appreciate it. rick

Rick Richardson

What can I say, exceptional customer care and communication along the way. We had an unfortunate circumstance that lasted what seemed like an eternity thanks to to Kia of America. Their patience and understanding lasted much longer than mine. Great people who have earned my business for as long as I stay in the area. I usually would just leave the stars and move on but they really have earned every comment I am leaving. Thanks for showing me there are still businesses out there that actually take care of their customers and it's not just a logo or hollow words. The ki d of business that is hard to find.

mike meridth

I was very fortunate to be able to have Turner Automotive look at my vehicle the same day I brought it in, and they were able to fix the problem and have my vehicle to me within 2 days, as promised. The quality, customer service, the friendliness, and caring was outstanding. I definitely will be going back and highly recommend Turner Automotive to anyone with car troubles. Thanks Turner Automotive!

Candy Martin

Great customer service, prompt service

Cyrus Platt

The folks at Turner were very professional and pleasant to deal with. The problem was investigated and scheduled for the repair. The work was done on time a appears to have solved the problem. Thanks

Raleigh Parks

Really appreciate Turner Automotive for squeezing my truck in same day to fix the headlights! I was pleasantly surprised also how reasonable the bill was! Thank you Turner!

Julie Danton

These guys are the best shop I have ever found, Period! they are honest, under promise and over over deliver. They did a head on my jeep in a week, and found the actual problem that caused it, and did it all below budget... they even put wiper blades on my Jeep! These are truly the high Bar! Thank you so much for your honesty and integrity! Chris A Yelm, WA

Chris Archondous

Great shop and great people! They definitely care about their work!

mc kowalski (mckowalski)

I've trusted my vehicles to the crew at Turner Automotive for well over 20 years. They are friendly, professional, receptive, always willing to answer questions, and they go out of their way to provide top-notch customer service. Always. I live in Olympia now, but am happy to make the drive to Rainier to have Steve, Chris, and the crew work on my / my family's vehicles. I'll go nowhere else. These folks truly care - and they show it! Thank you, Turner Automotive!!

Maura Brady

Excellent small-town, family business you can trust. Turner Automotive knows what they are doing and it has been my experience that they are up front, honest and will only tell you what needs to be fixed without all the sales pressure. I've worked with Chris each time and he is outstanding. Always a pleasant experience with everybody at Turner. I wouldn't take my vehicles anywhere else.

J Nelson

I was recommended by a mechanic in Yelm. I called .and found them courteous and knowledgeable...I like that! They explained what was involved...what it would cost..and about how long it would take. Picked up the car and was given photos of other things they had noticed that might soon require repair....NO HARD SELL...I love that! My dad (a mechanic) used to say..Take care of your customers and your customers will take care of you....IT IS TRUE HERE! Found my new shop!!!!!

Ken Askew

I have been taking my cars to Turner Automotive for nearly 15 years now. they are a family owned and operated business, and they treat you just like family, I always leave with PEACE OF MIND

dennis johnson

My family has been going here for about 15 years or so. Steve has always been fair and honest with us, so I usually come down from Bothell to have major work and/or general maintenance done at Turner's. 283k on my truck and still running strong.

Clay McBride

My car had been having occasional issues starting (for the past few months) and last week it wouldn't start at all. The next morning Chris from Turner's was able to come by and try to help and he discovered some wiring had been chewed through! My insurance company got me a tow within the hour and by that afternoon, Turner's was able to repair the damage without having to purchase any replacement parts. My car hasn't run so smoothly for a while but I didn't even realize it until the issue was fixed!

Angela Smith

We first went to them when we moved from Rochester to Rainier. They were so very professional and did not beat around the bush. Come ten years later we moved to Tumwater and I had problems with my car. I could not go anywhere else had to drive all the way back to Rainier to get my car taken care of. Kris kept my husband up-to date as to what needed to be done and before they did anything and gave him a quote as to how much it would cost. Now for the best part.Took it in on Monday on Wednesday my car was ready to go. Thank you so much for your great work and always having time to fix my car. PS: If you call leave a message and they will call you back.

Beverly & Brian K.

Turner has worked on 3 of our cars for a number of years now and they are always reliable, thoughtful before long trips in checking my car out, and also reasonably priced. Their work is excellent, manners awesome and they give great tips and info to help me care for my vehicle. Choosing Turner is a great choice. You will never be sorry and your car will run well as a result!

Anahata Graceland

They seem like they are professional and have integrity. I've been here twice. So far so good.

Colimich

Wonderful family owned business! Great service!

Denise Grinde

Turner Automotive is an Honest Vehicle Repair Shop with Certified Technicians! And if you think you need something fixed or done to repair your vehicle, and they find that it's not necessary, they honestly tell you either, you can wait, or even better yet, if there's nothing wrong, they send you on your way with no money spent! But if you do need help and a repair, they Are the place to take your car or truck!

Seth Blaustein

I have used Turner Automotive since 2001. They have worked on all my cars. They are all pretty old and they keep them running smoothly, always coming up with that hard-to-find part! Always friendly and helpful, too. Thank you Turner Automotive!

Jamie Rutter

Turner Automotive has provided outstanding customer service and professionalism throughout my automotive needs both personally and professionally. Mr. Turner has also demonstrated his experience and skill with a variety of vehicles and fixing all of our needs as it pertains to our Fleet Vehicles. We at "The Driver Training Group" (a Redmond, WA based company), are very proud to be doing business with Turner Automotive. Thanks Steve!!! - Robert Lindsay, Director of Fleet and Special Event Operations

Robert Lindsay

The guys at Turner Automotive are FABULOUS!!! I have had nothing but problems getting my Volvo fixed until I called here. Steve Turner spoke to me with respect and kindness. I paid a third of the amount I was quoted elsewhere, had my car fixed in a few hours when I expected days, and unexpectedly found a trustworthy dependable local mechanic. Thanks Steve!!!

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