REVIEWS
You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Turner Automotive:
Most consistent quality service shop through over 12 years of having my vehicles serviced by them. Only repairs what is needed and provides clear and transparent diagnostics - pricing plus Veteran friendly. Worth the drive out to Rainier. Thank you Team Turner!
F. Cervantes, Jr.
Great auto shop. They get the work done quick and professional. They were upfront about the costs and didnt gouge my wallet with extra fees etc. I will definately be going back when I need an auto shop for my vehicles. I am glad to have found a great mechanic for my vehicles locally.
Joseph Scriba
Top notch facility! Shout out to Randy and his team. Great communication, outstanding work, competitive prices and completed sooner than expected. After hours vehicle drop off and pickup was flawless. I would highly recommend Turner Automotive for all your vehicle needs!
Mike Post
Friendly, timely, and no up-sell speach. Prices were fair. Great people behind the counter. If you need to wait for your car, there is a cafe across the street with great food and espresso. I highly recommend Turner Automotive.
S Norman
I’ve been using Turner Automotive for all of my work trucks and personal vehicles, and they’ve been nothing but solid. As a business owner, having reliable vehicles is critical, and these guys always get me taken care of quickly and done right the first time. They’re honest, communicate well, and don’t try to upsell you on things you don’t need. Turnaround time is great, which is huge when downtime costs money. If you’re looking for a dependable shop you can trust with both your work and personal vehicles, I highly recommend Turner Automotive.
Brandon Santos Rochester
We have been taking our vehicles to Turner Automotive for years. Vehicles have been serviced there for a variety of things, including overheating, electrical and heater issues. Service is friendly and professional. They are always our first choice. We recommend them to all of our family and friends.
Jeremy and Carrie Rucshner
We wanted to support a local shop. We went fur and oil change and also asked them to check the brakes. They did a mulrupoint insurrection for us at a very reasonable cost and sent us a link to a detailed report with pictures and recommendations. I was very impressed. They are also absolutely lovely people as well. Great experience!
Jeanne Whitfield
10/10 service and communication. My truck was dropped off for an emergency coil/spark plug replacement around 4 pm and ready before I was off work the next day. Thank you guys!
Brian Rochester
Customer going on 8 years now. Fantastic service every time. They are also local and have a good shop rate
Ryan York
On August 13th, I had the pleasure of receiving services at Turner Automotive. While the overall experience was excellent, what truly stood out was the exceptional service provided by Bri, the service writer. Bri demonstrated remarkable professionalism, compassion, and dedication—not only in assisting me but also in supporting numerous other customers who came in or called during my visit. I was especially impressed by how she went above and beyond to help an elderly woman who was visibly distressed and worried about her home and friend due to the nearby fire. Bri handled the situation with patience, empathy, and genuine care. A quick look at Turner Automotive’s social media highlights praise and recognition for technicians, managers, owners, and even possible former employees. However, it’s surprising that there is little to no acknowledgment of Bri’s outstanding work. She is an intelligent, hardworking, and invaluable part of the team and absolutely deserves recognition. I could say much more, but I’ll end by simply expressing my sincere appreciation for Bri’s exemplary service. She made a lasting impression and elevated the entire experience.
Mike Lav
They fixed the air conditioning system in my son's car. They identified a few places where it was leaking, corrected those, recharged the system and everything seems to be working great. They charged a reasonable fee for the services provided. No complaints! Thanks for the great work!
Bill Sauneuf
Turner automotive is a great place to take your vehicle! They have great mechanics. They get your vehicle done in a timely fashion!
sean harding
Turner Automotive is the only place I go to get my car worked on. Steve is one of the most reliable and hard working people I've met. He will go above and beyond expectations. Family business that involves the whole Rainier community and more.
Cole Meyers
Took our car in for an oil change and had an unexpected issue come up. The team handled everything with professionalism and care and truly went above and beyond. They kept us informed throughout the process and made sure the situation was resolved quickly. What really stood out was their dedication to making things right and ensuring complete satisfaction. With our busy schedule they were even willing to bring the car to and from to help which was amazing. It’s rare to find service this honest and attentive—We'll continue bringing our vehicles here and recommending them to others!
Sarah
Looking for "TRUSTWORTHY" and skilled mechanic. Turner Automotive is just what I was hoping for! It wasn't a huge job, mainly diagnostics. and then simple enough to repair. But I couldn't do it! Very thankful for quality work. I will be returning! I have cars!!! I trust them completely. And they are very nice!!
Don Bynum
Turner Automotive exceeded every expectation I had. From the moment I called in, I was treated with genuine kindness and professionalism. The staff was incredibly knowledgeable and took the time to explain everything in a way that made me feel confident and informed about my choices. What truly sets Turner Automotive apart is their commitment to honesty and quality. There were no surprise charges, no unnecessary upsells, just solid, trustworthy service. Whether you're in need of a quick repair or looking for a reliable shop to handle all your automotive needs, Turner Automotive is the place to go. I wouldn't trust my car with anyone else. Highly recommended!
Kyle Jansen
Another great experience with Turner Automotive Car was having alternator issues. I didn't have time to swap it myself so took it to Turner. Service was completed next day with OEM parts (1 day earlier than promised). Customer service and responsiveness was top notch. Another great experience with this shop, I recommend bringing you car here for service.
Mike Kennedy
Great service
Crystal w
Steve and Bree at Turner automotive were great to work with. I brought them an old 1987 Jeep that had an issue that other mechanics had been stumped on. Turner Automotive had me in and out, repaired on the road in 3 days! I would recommend them to my own family. Thanks again, Turner automotive!
Daniel Philpott
Great place to bring your vehicle !
edward botto
Best automotive repair shop I have ever been to. Great friendly service and reasonable prices. If you have never been there, you should give them a try.
Kirsten Moore
Trust Turner, thanks!!
Joseph Glandon
Receive thorough, great service. Staff have always been personable & friendly. They bend over backwards to help customers.
Vicki Nelson-Briggs
I recently took my 2003 Chevy Trailblazer to Turner Automotive for electrical issues. The passenger side window would not work and all of the instrument panel was not functioning. Many of these issues have happened over the course of me owning this vehicle, which I bought new. I have had it to the chevy dealer and other shops for repair several times each costing me lot's of money. Turner took the time to troubleshoot the cause of the problem, rather than just replace stuff. Everything is working and the cost was about a third of what others have charged me. Thanks Turner for your professional service!
Ron Simmons
I've been going to Turner Automotive for 13 years & couldn't be happier with their customer service, honesty and reasonable prices. Just a very good family-owned small town business. Would completely recommend!!
Rebecca Schiffman
I have used this business 10 years or more and they are always fair and do an awesome job. They stand behind their work!
James doty
Just another amazing visit to Turner Automotive!! Excellent customer service, they do great work and they are fast. I recommend them when you need your car worked, on they continue to do good work!!
Chris Holterman
Turner Automotive provided excellent service, and a job well done on my son's 1989 Ford truck. It is running better than it ever has. Thank you so much!
Janette Reddekopp
Always friendly and great service. Very honest with quotes and never charge for unauthorized repairs. We will always continue to use Turner's and will highly recommend them to others.
Kurt Shorts
I have always done my own car repairs without problem, but as I've gotten older, there is more physical pain associated with the work (LOL). I have trouble trusting a stranger to work on my vehicle, but a problem a couple months ago made me decide to use Turner. I had expected the job to be around $1,500 (my mental estimate), but it turned out to be just a broken wire in a connector. Very reasonable repair. Impressed me with the trouble shooting to identify the real issue. Now a couple months later, I had a problem with my AC compressor (they had noted a leak at the original service). Brought it in on a Tuesday, had it back the next day with nice cold air. Reasonable cost, nice friendly folks. I will trust them to do the work for me in the future.
Rock Doctor
Highly recommend to anyone who is in need of a mechanic! This business is more than fair with pricing and I felt easily at home with the level of care I received. Thank y'all for all your help, I will be recommending your business to my friends and family!
Katie Reynoldson
These guys are the absolute BEST! Family owned business- literally the nicest people you can meet, and their service is exceptional. The mechanics are awesome, and they really care about their customers. I won't take my truck anywhere else. Love, love, love this business!
Callie Kiaunis
Amazing friendly and thorough~ I was so hesitant to find a new service shop that I put off my regular maintenance until I couldn't anymore. From the first phone call to set up my service appointment Turner's was so friendly and efficient. I got a next day appointment and was greeted with a smile as I stepped in the door. I unexpectedly had my grandson with me and it was a non issue too~ Nice clean waiting room and JW was quick to offer a toy for my grandson. We were able to peek through the doors at the neat car lifts and JW went over my entire service and all components of the very thorough inspection on the vehicle. Michael the young man that worked on my truck and performed the service also came in a spoke with me and I appreciated his input greatly. I feel very confident that if I need anything in the future for my truck maintenance or regular service that Turners will be there. I feel very satisfied that I am in good hands as part of the Turner family~ Thank you so much !
B Izzy
I cannot list the services that Steve and his crew have performed on our truck and car, because they do it all. We have been with Turner Automotive since we moved to Rainier 32 years ago. . . at least as long as he has been in business. We are always confident that what ever the issue, they will be able to fix it and always do a great job. Thank you for always being there for us. Connie And Carl
Constance Smith
The alternator on my car went caput and I was just in town for my son's Cross Country meet. Battery went completely dead in the school parking lot. I had a quick jump box that gave it enough juice to get the car across the street. They came out (all of them, including their younger daughter) to push my car the rest of the way across the street to the shop. I told them I'd buy a battery from them just so I could get home and get it to the shop the next day. Instead of taking my $180, they graciously offered to put my battery on the charger for the next two hours until it had a full charge, since the batter in it is virtually brand new. They charged it up enough for me to make it home and refused to take any money for it. Even though I live about 50 miles away, they will definitely get some business from me in the future and I will recommend Turner's to all of my friends in the south Thurston area. These are too notch people, and great people deserve our business.
Big Irishman
Turner has been my go-to since I moved here in 2013. I have never been disappointed. Friendly,yet professional. Great staff as far as I can tell. Work is done swiftly, along with fair prices. I once brought a vehicle in for service and they noticed a minor problem I was unaware of and they notified me of it...after they fixed it! Having a great mechanic you can trust is like winning the lottery, glad I bought a ticket. Thanks again Turner Auto!
chillstep71
Turner Automotive is the best!!! They have fabulous, kind and professional customer care and service!!! What great team!!! Thank you for all you do for our community, you are appreciated greatly!!!
Olivia Ramon
Turner automotive is the place to be taking your vehicle if you really want excellent service in the mechanic Rainier area
Mark E Mclellan
I have had and continue to have great experiences with the service and quality of the work I receive from you and will always recommend you to anyone who needs a a great shop for their car or truck.
Gary Sunde
Hi Steve, Thank you very much for getting starter fixed so quickly and fro your honesty. For someone like myself who knows little about these things its such a relief to have someone you can trust to do the job properly. I highly recommend these guys and will be back.
Tom Foley
This is by far the best automotive repair experience I have ever had. The customer service experience is exceptional. The owner Mr. Turner was so helpful even before I came to the shop. I highly recommend this place. It's hard to find a true and honest automotive shop.
Iris Harrison
We have used Turner Automotive since they opened for all of our vehicles. They are the best auto shop we have ever found. We recommend them wholeheartedly to all our friends. They are wonderful people and always willing to give to their community.
Mary Jo Kenney
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What Our Customers Are Saying
Will go to again very reliable
Rainier, WA
Always friendly courteous professional service.
Rainier, WA
Great guys very helpful
Rainier, WA
They go above and beyond every time
Rainier, WA
