We first went to them when we moved from Rochester to Rainier. They were so very professional and did not beat around the bush. Come ten years later we moved to Tumwater and I had problems with my car. I could not go anywhere else had to drive all the way back to Rainier to get my car taken care of. Kris kept my husband up-to date as to what needed to be done and before they did anything and gave him a quote as to how much it would cost. Now for the best part.Took it in on Monday on Wednesday my car was ready to go. Thank you so much for your great work and always having time to fix my car. PS: If you call leave a message and they will call you back.